Patient's Point of View for Radiology

ACR Bulletin April 2015 has an article titled "Seeing Eye to Eye" talks about patient empathy and radiologist connection. Article raises questions about our understanding of patient experience and urges us to look at different perspectives with an open mind.

According to the article:

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"Recently, I interviewed a patient and a radiologist. They were pretty much on the same page until I asked them both, "What would patients like to see from radiologists?" Our radiologist answered that patients were looking for clear, quality images that would lead to better care. The patient's response surprised us both. "That's something we assume regardless of our experience," he said. He then went on to name things like being comfortable during imaging and being able to get quick results that he understands instead of dealing with myriad terms that he'd have to google later."

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